Privacy Policy

XGEN Business Systems (“we”, “our”, or “us”) operates under the name “XGEN” and is committed to protecting the privacy of our customers and app users. This Privacy Policy explains how we collect, use, and safeguard your information when you use the mobile applications provided by us.
1. Information We Collect
We may collect and process the following types of information:
  • Personal Information: This includes information like name, email address, phone number, etc., which you or your customers may provide when using our apps.
  • Usage Data: Information about how users interact with the app, including device information, IP address, browser type, and usage patterns.
  • Cookies and Tracking Technologies: We may use cookies, pixels, or similar tracking technologies to understand how users engage with the app.
2. How We Use Your Information
We use the collected information to:
  • Provide, operate, and maintain our services.
  • Personalize and improve user experiences within the apps.
  • Communicate with you regarding updates, maintenance, and other relevant information.
  • Respond to customer service requests and support needs.
  • Ensure security and prevent fraudulent activities.
3. Sharing of Information
We do not sell, rent, or trade personal information to third parties. However, we may share information in the following situations:
  • With Service Providers: To perform tasks on our behalf, such as hosting services, app analytics, etc.
  • Legal Requirements: If required by law or if we believe disclosure is necessary to protect our rights or comply with a legal obligation.
4. Data Security
We take the security of your data seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Third-Party Services
Our apps may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage users to read the privacy policies of these external services before interacting with them.
6. Children’s Privacy
Our apps are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected information from a child under the age of 13 without verification of parental consent, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
XGEN Business Systems Biznes Avenue, 18/317 C, Edayapuram, Aluva, Kerala 683 101 INDIA Email: contact@xgensys.biz